Alnwick Escapes and Your Data
Alnwick Escapes seeks to promote visits to Russell Cottage, the town of Alnwick and tourism destinations in Northumberland.
Our website address is: https://www.alnwickescapes.co.uk.
We respect your privacy and aim to comply with current data protection regulations. Please take a few moments to read this privacy notice which explains how we collect and handle data relating to those using this website.
There are steps you can take to control what we do with your data and these are explained in this Privacy Notice.
What Information is Collected?
Information is collected by Alnwick Escapes when you visit and interact with this website. You can contact us by email at escapes@alnwickescapes.co.uk.
Information can be collected when you:
- contact us by via the form on our Contact Us page
- make an entry in the Comments section of our Contact Us page
- click on a link to send us an email
Anonymous data relating your computer or other device, rather than you personally, is also collected when someone using the device visits a page on this website. Such anonymous data is limited to details of the device being used to access this website, the pages visited and the time spent on each page. This involves the use of ‘cookies’.
Information will only be collected for the purpose of responding to queries, making a booking at Russell Cottage, assisting in the provision of accommodation arrangements or displaying comments you have submitted via our Contacts Page.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Changing or Removing Information
If you provide information to us through our Contact Us form, by email or by posting a comment in our comments section, you cannot change or remove any information or comments you have submitted. However, if you would like to have this information corrected, changed or removed please contact us and we will do this for you.
You should be aware that due to technical limitations or our legal obligations, we may be unable to completely remove all information from our databases. As a result, you should not reasonably expect us to be able to completely delete all personally identifiable data should you ask us to do so. We will of course endeavour to change or remove all publicly-facing information without undue delay.
Sharing your Information
We will not share your personal information with third parties for marketing purposes.
We may share your information with Northumbrian Cottages solely for the purposes of facilitating an accommodation booking or providing you with assistance before, during or after a stay at Russell Cottage.
Pesonal information will only be shared with other third parties with your consent or where we are required to do so by law.
We will not contact you for marketing purposes by direct mail, email or telephone without your prior consent. Should you consentt to the receipt of marketing information, you may withdraw this consent at any time by emailing us at escapes@alnwickescapes.co.uk or by using the contact form on this website.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Visitor comments may be checked through an automated spam detection service.
How long will we retain your Information
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Your data will only be stored for as long as it is needed. Unnecessary data will be erased.
Data Security
When personal information such as your name, email address, telephone number or other data are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, although we aim to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we use our best efforts to protect its security on our systems.
If we become aware of a data breach involving your personal information we will inform you without undue delay.
Your Personal Data Rights
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Cookies
A cookie is a small file sent to your device’s hard drive by a web page that you visit. Cookies allow web applications to recognise your device (but not you personally) as you move between pages on the site, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie does not give us access to other files on your computer or to any other of your device’s functions.
We may use traffic log cookies to compile statistics about the popularity of pages on our site and about how people have arrived here. This helps us improve our website. We only use this information for statistical purposes.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, however, you can usually modify your browser settings to decline or block cookies if you prefer.
The following table shows the cookies currently used on this website and their purpose.
| Cookie | Description | Expiry | Essential |
| cookieconsent_status | Saves the user decision to accept or not accept the use of cookies. | 1 year | Yes |
| nsc_bar_cs_done | Saves cookie consent preferences | 1 year | Yes |
| wordpress_test_cookie | Used to check if the cookies are enabled on the browser to provide appropriate user experience to the website user. | 1 year | Yes |
Embedded Content from other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Links from our website
Our website contains links to other independently owned and managed websites. If you follow a link to any of these websites, please note they will have their own data privacy notices and that we do not accept any responsibility or liability for their policies. Please check these policies before you submit any personal data to any third party websites.
Website User Age Restriction
Anyone under the age of 18 must have the cosent of a parent or guardian to use this website. Users under 18 without such consent should not transmit any personal information to us.
Changes to this Privacy Notice
We keep our privacy policy under review and the content of this privacy notice may change from time to time. We would encourage you to periodically reread it to ensure that you are aware of any changes in how we gather and use your personal information.
This Privacy Notice was last updated on 9 August 2020.
Acceptance of this Privacy Policy
By using this website you accept the terms of this Privacy Notice. If you do not agree to the terms of this Privacy Notice please do not use our website. Should you continue to use this website following any change to this Privacy Notice, you signify your acceptance of the revised terms.
For more information
If you have any further queries, please get in touch using the contact form on our Contact Us page or by email.